Reporting an Adverse Event (Side Effect)

An adverse event is any unwanted medical occurrence in a person who has used one of our products, whether or not it is thought to be caused by the product. Adverse events should be reported.

If you are worried about a side effect, talk to your doctor or healthcare professional. In an emergency, call 911.

How to report to Berton Well

Use the online form below.
Email ae@bertonwell.com.
Telephone 1-888-5-BERTON.

Section 1

The product

Product name Lot number

Printed on the box.

Date you started using it How often you used it Did you stop or change how you used it, and what happened?

Section 2

The side effect

What happened, in your own words When did it start? How did it change over time? Any treatment received Treating doctor and contact details

Optional.

Section 3

About you

Your name

Optional.

Email or phone Are you

The person affected

Reporting for someone else

A healthcare professional

Please do not contact me.

Section 4

The person affected

Other medical conditions Other medicines currently taken Age

Optional.

Sex

Optional.

Section 5

Your order

Order number

Optional.

Photograph Optional.

Photos or a PDF, up to 10 MB each. You can choose more than one.

For an order or product complaint that does not involve a side effect, contact care@bertonwell.com.

Reviewed October 2026