Call 1-888-5-BERTON · Now shipping across Florida and nationwide ·  Gentle, non-stinging care

Privacy Policy

Last updated: October 2, 2026

The short version: we collect what we need to get your order to you and to support you afterward. We do not sell your personal information.

This policy applies to bertonwell.com, including the Berton Well 55+ pages. Berton Well is operated by Berton Clinical Corporation, a Florida corporation. In this policy, “Berton Well,” “we,” “us,” and “our” mean Berton Clinical Corporation.

What we collect

We do not ask for health information when you place an order. If you contact us, please share only what we need to help you.

Text messages

If you provide a mobile number at checkout, we may use it to send you updates about your order. We do not use it for marketing unless you separately opt in.

What we send

We may send order updates, and only these unless you ask for more:

If you place an order by phone and ask us to, we may also text you a secure link to pay for that order.

We will send marketing texts only if you separately opt in, and you can stop those without affecting your order updates.

Who sends them

Our text messages are delivered through our messaging and mobile service providers. They handle your phone number on our behalf to deliver these messages and do not use it for their own marketing.

Stopping messages

Reply STOP to any message to stop receiving texts from us. We will send one message confirming that you have been unsubscribed, and nothing further. Reply HELP for help, or call 1-888-5-BERTON (1-888-523-7866) and a member of our team will assist you.

If you stop text messages, you can still order by phone or on the website. Your payment receipt is still sent by email, and you can call or email us at any time for an update on your order.

Costs and delivery

Message and data rates may apply, depending on your mobile plan. Message delivery depends on your mobile carrier, and we cannot guarantee that every message arrives or arrives promptly.

Cookies and analytics

The short version: we use Google Analytics to understand how this site is used. It sets cookies in your browser. Nothing is measured unless you accept, and you can change your mind at any time.

Storage the site needs to work

Berton Well does not set any cookies of its own. To make the site work, we save a few items in your browser’s storage: your cookie choice, your cart, your delivery address and delivery option while you check out, a referral code if you arrived with one, a note of your most recent order so it is not counted twice, and your large-text preference on the 55+ pages. These are needed for the site to function and are not used to track you. Payment is completed on our payment processor’s secure page, which may set its own cookies.

What we use analytics for

Google Analytics 4, provided by Google, tells us which pages people visit and how they move through the site, so we can improve it. We use it for aggregate measurement only, not to identify you individually, and we do not sell this information.

Nothing runs before you accept

When you first visit, we ask. Until you select Accept, no analytics code is loaded and no analytics cookie exists on your device. If you select Decline, analytics is never loaded. The only thing we store in that case is the choice itself, so that we do not ask again on every page.

What Google receives if you accept

Google receives your IP address, browser and device type, the pages you view, and the site you arrived from. Google processes this information as our service provider.

Nothing else on this site contacts Google. Our typefaces are served from our own website, so if you decline analytics, no request leaves this site for Google.

Referral codes and analytics

If you arrive through a referral link, we include that referral code with the analytics events for your visit and your order, so we can tell which campaigns are working. The code identifies the campaign, not you.

Changing your mind

Use the Cookie Settings link in the footer of any page to change your decision at any time. If you accepted earlier and then decline, we stop loading Google Analytics and delete the analytics cookies already in your browser. You can also clear cookies and site data for this site in your browser settings, which resets your choice.

If this changes

If we add or remove an analytics or tracking service, we will update this section and the date at the top of this policy. Anything new that sets cookies will require the same consent.

How we use your information

Marketing email

We will send you marketing email only if you opt in. Every marketing email has an unsubscribe link, and unsubscribing never affects your ability to order or get support.

Who we share it with

We share your information only with parties who need it to do a job for us:

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

How long we keep it

We keep order and contact records for as long as we need them for the purposes described in this policy, and then for as long as we are required to keep them for business and legal purposes, including tax and accounting rules, product-safety and recall obligations, and resolving disputes. In practice:

When we no longer need information, we delete it or remove anything that identifies you.

Your privacy rights

The Florida Digital Bill of Rights gives Florida consumers rights over their personal data. Whether or not it applies to us, we will honor these requests from any customer, wherever you live:

How to make a request

Email care@bertonwell.com with “Privacy request” in the subject line, or call 1-888-5-BERTON (1-888-523-7866). We may need to verify who you are before we act, so that nobody else can request your data. We will respond within 45 days. If we need more time, we will tell you why, and we may take up to 15 further days. There is no charge for a reasonable request.

If we decline a request

You may appeal by replying to our decision or by emailing care@bertonwell.com with “Privacy appeal” in the subject line. We will respond to an appeal within 60 days. If your appeal is denied, you may contact the Florida Attorney General’s office.

Security

We use hosted, encrypted checkout so that card data never reaches our servers, and we limit access to order information to staff who need it. No system is perfectly secure, but we take the protection of your information seriously.

Children

Berton Well is intended for adults aged 18 and over. It is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.

Changes to this policy

If we change this policy, we will update the “last updated” date above, and we will tell you directly if the change is significant.

Contact us

Questions about privacy? Email care@bertonwell.com or call 1-888-5-BERTON (1-888-523-7866).

Berton Well
7000 SW 22nd Ct, 2nd Gate, Suite 132
Davie, FL 33317

This address is for mail only. We do not offer in-person visits.